Winter Plant Shipping Protection
Our winter plant shipping protection is engineered to ship plants during the cold winter months. We recommend adding this winter plant shipping protection when ordering plants during the winter months (November - April) if you experience temps. below 50F.
**Must be added to your cart in order to receive refunds or replacements resulting from cold damage.
Winter Plant Shipping Protection Includes (As Needed):
- Multi-Day Heat Pack(s)
- Cold Weather Protection Guarantee - If your order arrives with cold damage when the shipping protection is added to your order, we will either send you a new replacement or issue a full refund.
The heat packs we use are from HeatPackUSA. A registered brand owned by PPC International (House Plant Shop's parent company) Website: www.heatpackusa.com
Processing: Orders ship within 1–3 business days (Mon–Fri, excluding holidays). Pre-ordered items may ship separately once available.
Shipping: Free shipping on all plants and nursery-fulfilled items via USPS Ground Advantage, FedEx or UPS Ground. Manufacturer-direct items have their own rates, calculated at checkout.
Delivery: 3–7 business days after shipment. Tracking confirmation sent via email.
Restrictions: US only. Alaska, Hawaii & territories available; longer transit times and higher rates may apply.
Questions? Contact us at Karyn@freshgardenliving.com or use the chat button on any page.
